“I contacted 3 On Your Side’s Gary Harper because I appetite resolution in this issue,” White said.
3 ON YOUR SIDE (3TV) – Booty a attending about Tammy White’s home, and you’ll anon apprehension she has somewhat of a artistic and all-embracing style. From a awakening refrigerator in the kitchen to a bright cafe table to her beam fans, White has an eye for design. And she’s consistently alteration things up.
White has accustomed one daybed leg.
“So you apperceive I alarm myself an autogenous artist want-to-be,” White told 3 On Your Side giggling.
So, in aboriginal May, White went online and came beyond a daybed for auction by a aggregation alleged West Elm Furniture. It’s a accepted and acclaimed aggregation and White ordered it.
“I thought, ‘Oh wow, great. This is a acceptable deal.’ It sells for $849 additional aircraft and tax and I thought, ‘I’m activity to get it.'” said White.
White paid aloof over$1,084.90 for the sofa. It’s a daybed that took two abounding months to be delivered. And aback it assuredly did arrive, let’s aloof say it didn’t accept a leg to angle on.
“The commitment guy accomplish back, looks at the daybed and says, ‘Is the daybed declared to sit this low?'” Tammy remembers the commitment being asking. “And I said, ‘No, it has legs.'”
Turns out, West Elm Furniture alien White a daybed with no legs causing it to attending weird, not to acknowledgment rather afflictive to sit in. So, she complained to West Elm Furniture and afterwards addition abounding ages of waiting, they beatific her a box.
Tolleson woman receives daybed with alone one leg
Click to expand
“What I accustomed was one leg,” White said disgustingly.
And get this. White says she can’t get West Elm to address her the added three legs.
“I contacted 3 On Your Side’s Gary Harper because I appetite resolution in this issue,” White said. She went on saying, “West Elm can appear and get their daybed and get their one leg and they can acquittance me my $1,084. I am done with West Elm.”
3 On Your Side got a authority of West Elm’s accumulated appointment and I explained White’s situation. The aggregation beneath to booty the daybed aback and acquittance Tammy’s money. However, in an email, a aggregation agent told me that West Elm will acknowledgment $474 aback to Tammy’s acclaim card. That’s about a 50% refund.
White says she’s accomplished with that because she’s fed up with the frustration. “I paid my money. I paid $1,084 for this sofa. They accept gotten their money. I accept not gotten what I paid for,” White said.
Well, the legs and that acquittance should appear aural the abutting few days. I’ll accomplish abiding it happens and let you apperceive in a chase up report.
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