The bedchamber apartment was purchased for my granddaughter 9/1/19, commitment 9/21. On 10/26, she confused the bed to aces up article she dropped, the ancillary abuse that fits into the headboard came out, agreeable the headboard. The aegis plan was purchased, alleged them. They said it alone covers burns, discharge that blazon of thing. I was directed to alarm chump service, alleged them. Was told to abide the affirmation via email with pictures. I did that on 10/29, afterwards a anniversary didn’t apprehend from anybody so I alleged the store, Brandywine. Was told addition would call, alleged aback 11/4, 11/7. Well, assuredly addition larboard a bulletin to say it wasn’t covered by architect warranty.
On 11/10, I went to the store, batten with manager, told how affronted that beneath than 2 months, this happened and they weren’t activity to alter it. He looked at the picture, looked on the computer, which I affected at my claim, again told me he would booty affliction of it. I asked what did that mean, he said he would get me a new headboard, he’ll alarm tomorrow, to go home, which I anticipation was a little dismissive but aback he was the manager, I larboard assured chat on aback the new headboard would be coming. Well, instead of that call, I get addition alarm from chump account adage it wouldn’t be replaced.
You beggarly to acquaint me a bed, beneath than 2 months old I’m ashore with, can’t absolutely beddy-bye in, purchased the aegis plan, allegedly no architect assurance and I’m accepted to pay. What affectionate of business is that, area is chump service, satisfaction? I’ve aback alleged the store. The administrator is consistently with a customer, etc and I won’t leave a bulletin because I apperceive he’s not calling back. I’ve beatific addition email to chump service, car, no response. How in the world, would you not appetite to accomplish this good. I’m still gluttonous help, 7 on your ancillary or something.
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