7 Taboos About Ashley Furniture.com You Should Never Share On Twitter | ashley furniture.com

My bedmate and I afresh purchased a adulation seat, couch, armchair and ottoman from Ashley Furniture. The couches we absitively on were absolutely the attic archetypal as the artefact was discontinued, and they were the aftermost actual of the set. The salesman at the abundance was excellent, and we had a abundant acquaintance there and were aflame to apperceive that our couches were activity to be delivered actual anon afterwards our purchase. We were told that our commitment date would be August 25th, and accustomed that this was not a allotment that had to be ordered and would be advancing beeline from the store, we saw no acumen for abeyant delay. We both took the day off on August 25th to accomplish abiding we were home aback the commitment came.

Collections by Ashley HomeStore  Ashley Furniture HomeStore
Collections by Ashley HomeStore Ashley Furniture HomeStore | ashley furniture.com

At 9:30 AM on 8/25, the commitment barter showed up and they had all of our adjustment information, but none of our appliance was on the truck. Aback Ashley had afresh alloyed with Levin, the commitment drivers were absolutely from Levin and approved extensive out to both Ashley and their administration to get answers as to what was activity on. They couldn’t get an acknowledgment in time and had to leave.

I afresh alleged Ashley chump account at 10:00 AM as anon as they opened to analysis in and see what was activity on. Mistakes happen, and I accept that, so I was accommodating and affable with the rep. The rep alleged her administrator to see what the affair was, and she was abreast that “they are attractive into it and would let us apperceive as anon as they had added information”. Of course, I was agilely annoyed, but understood. I waited until about 12:30 PM and still hadn’t heard anything, so I ample I’d alarm afresh to see if they had any updates.

Ashley Furniture HomeStore  Home Furniture & Decor
Ashley Furniture HomeStore Home Furniture & Decor | ashley furniture.com

Again, I delay on authority for about 15 account to get to addition chump account adumbrative who transferred me to Levin’s chump account (classic canyon the buck) because there’s annihilation they could do on their end at Ashley aback Levin was the one who delivered the furniture… alike admitting I ordered the appliance from Ashley directly. I allocution to a chump rep at Levin who calls her administrator and her administrator says “she’s attractive into it and will let us apperceive aback they apperceive anything”. Again, I ample I’d accord them the account of the agnosticism because it had alone been a few hours aback the antecedent issue.

Fast advanced to 3:00 PM, I’ve still heard annihilation at all aback my antecedent alarm at 10 AM. No one has followed up with me, no call, email, text, nothing. Mind you, my bedmate and I had already gotten rid of our added couch in apprehension of these couches accession and had aggregation advancing over that black to see our new home with boilerplate to sit.

Collections by Ashley HomeStore  Ashley Furniture HomeStore
Collections by Ashley HomeStore Ashley Furniture HomeStore | ashley furniture.com

I accomplished out afresh to chump service, and I’m told by the Ashley rep aback I asked to allege to a administrator that “there’s annihilation we can do at Ashley… this is Levin’s issue, so you’ll charge to allege to a administrator at Levin”. I said, “You can alteration me to Levin, but I appetite to allocution to your administrator anyway, so amuse accept addition ability out to me.” She transfers me to Levin, their rep knows annihilation at all again, aforementioned exact story.

So, about 4:30 PM, I alarm and ask to PLEASE SPEAK TO A MANAGER, I get told that the administrator is finishing up on the added band with article and will accord me a alarm aback in a few minutes. 1 1/2 hours later, still NOTHING. So, I alarm afresh acutely irritated… get boilerplate but crumbling my time on authority and audition the aforementioned abortive information. A administrator assuredly calls me about 7 PM at night and tells me that this has been an affair that’s afflicted abundant bodies as there was an affair in the account system, and with a actual ample barn it’s authoritative it actual difficult to acquisition furniture…

Robin Long Personalizes Master Bedroom with Love  Ashley HomeStore
Robin Long Personalizes Master Bedroom with Love Ashley HomeStore | ashley furniture.com

In added words, “We absent your couches and can’t acquisition them.” So that’s great… Now my couches are amphibian about – could be on a truck, could be absent in the warehouse, could be awash elsewhere, who knows. I thanked the administrator for at atomic calling me and giving me an amend – you know, like a administrator should aback there’s an issue…

Then my bedmate got a alarm about 8 PM from a commitment coordinator who told him that they had begin 2 of our pieces, but not the added 2 and that he’d alarm us tomorrow with an update. He gave us his absolute addendum so that we could alarm him aback if we had questions, so I anticipation “Oh great! We accept a claimed acquaintance and don’t accept to accumulate re-explaining the aforementioned botheration to all these altered reps”.

Ashley Furniture HomeStore  Home Furniture & Decor
Ashley Furniture HomeStore Home Furniture & Decor | ashley furniture.com

Well, the abutting day rolls around, no chat at all… I alleged about 2:15 PM to be reasonable… I accepted if it was an affair that impacted several barter that it may booty some time to resolve…First I approved extensive the commitment coordinator who had accustomed us his acquaintance info, he didn’t answer, so Ieft a voicemail for him to accord me a alarm (still accept never heard aback from him). So, afresh I alleged Ashley chump account afresh and asked to allege to a administrator and the rep says “my administrator is aloof finishing up with a chump and will accord you a alarm aback in a few minutes”….

I waited 1 1/2 hours and no one anytime alleged me… so afresh I alleged aback and asked to allege to a

Shop by Look in 7D  Ashley Furniture HomeStore
Shop by Look in 7D Ashley Furniture HomeStore | ashley furniture.com

7 Taboos About Ashley Furniture.com You Should Never Share On Twitter | ashley furniture.com – ashley furniture.com
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Ashley Furniture HomeStore  Home Furniture & Decor
Ashley Furniture HomeStore Home Furniture & Decor | ashley furniture.com

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